Netflix releases the open-source Crisis Management Orchestration framework: Dispatch!
Netflix Dispatch Bases on PostgreSQL, Python, and VueJS UI
Managing incidents is a stressful job. You are dealing with many questions all at once: What’s the scope? Who can help me? Who do I need to engage? How do I manage all of this?
Base on open-source PostgreSQL, Python, Netflix Dispatch provides four main components to Crisis Management:
- Resource Management — The management of not only data collected about the incident itself but all of the metadata about the response.
- Individual Engagement — Understanding the best way to engage individuals and teams, and doing so based on incident context.
- Life Cycle Management — Providing the Incident Commander (IC) tools to easily manage the life cycle of the incident.
- Incident Learning — Building on past incidents to speed up the resolution of future incidents.
https://netflixtechblog.com/introducing-dispatch-da4b8a2a8072